Privacy Policy for Path 24 Laboratories
Effective Date: 10 March 2023
Introduction
Path 24 Laboratories our is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.path24.co.za], use our services, or interact with us in any other way. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
We may collect and process the following types of information:
- Personal Information: This includes information such as your name, date of birth, gender, contact details (address, phone number, email address), insurance information, and payment details.
- Health Information: This includes information about your medical history, test results, pathology reports, and other health-related information necessary for our services.
- Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: This includes information about how you use our website, products, and services.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To process and analyze blood tests, provide test results, and deliver related medical services.
- To Communicate with You: To send you information about your tests, appointments, updates, and other communications related to our services.
- To Improve Our Services: To understand how our services are used, to improve our website and services, and to develop new services.
- For Legal and Regulatory Compliance: To comply with applicable laws, regulations, and industry standards, and to respond to legal requests and prevent harm.
- To Protect Our Interests: To enforce our terms and conditions, to protect against, identify, and prevent fraud and other unlawful activity, and to maintain the security of our systems.
Disclosure of Your Information
We may share your information with third parties in the following situations:
- With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
- For Processing and Analysis: We may share your information with laboratories, medical professionals, and other entities involved in the processing and analysis of your tests.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as billing, payment processing, and data analysis.
- Legal and Compliance: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or regulatory authority.
- Business Transfers: In the event of a merger, acquisition, or other business transaction, we may transfer your information to another entity as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of any inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information, subject to certain legal obligations.
- Restriction: The right to request that we restrict the processing of your personal information.
- Portability: The right to request the transfer of your personal information to another entity.
- Objection: The right to object to the processing of your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Path 24 Laboratories
Phone: 010 026 8021
Email: info@path24.co.za
By using our services or providing us with your personal information, you agree to the terms of this Privacy Policy.